Success Story: Isabelle's Osteria NYC

Isabelle’s Osteria, a cozy Italian restaurant nestled in the iconic Gramercy Park neighborhood, offers more than just delectable dishes—it’s a place where guests can create lasting memories. Named after Executive Chef James Tracey’s mother, “Isabelle’s” brings a personal touch to everything they do. And now, thanks to the Ripple Maker, Isabelle’s has found a new way to create a personalized experience for their guests that keeps them coming back again and again.

Printing Memories, Not Just Cocktails

For Managing Partner Vladimir Kolotyan, Ripples is far more than just a drink printer. “What’s great about Ripples is that it’s not just printing an image on cocktails or desserts; it’s printing a memory in the minds of our guests,” Vlad explained. The Ripple Maker allows Isabelle’s to offer a truly personalized experience by printing custom images or messages on foam-topped cocktails and desserts. Whether it’s a guest’s name, photo, or a celebratory design, Ripples lets the team create those unforgettable moments that make each visit unique.

Enhancing the Experience Without Sacrificing Taste

Isabelle’s Osteria has seamlessly integrated the Ripple Maker into its service, adding a fun and memorable touch to their offerings without compromising on flavor. “A lot of times, when you’re trying to garnish a drink or dessert with something beautiful, it can alter the taste,” Vlad said. “But with Ripples, we’re adding beauty that has zero effect on the flavor.” This balance between innovation and culinary excellence has helped Isabelle’s stand out in New York’s crowded restaurant scene, ensuring that each dish and drink is not only delicious but visually stunning.

A Hit with Guests and Staff Alike

The Ripple Maker has quickly become a favorite with both guests and staff at Isabelle’s. Guests can submit their own photos or personalized messages through the easy-to-use Ripples WebApp, creating a special connection that adds excitement to their dining experience. Vlad noted, “It keeps Isabelle’s at the forefront of their minds.” For the staff, the Ripple Maker is easy to operate, allowing them to quickly create custom designs that elevate every occasion, from birthdays to anniversaries.

A Perfect Blend of Taste and Technology

Isabelle’s Osteria has mastered the art of blending modern technology with timeless hospitality. As Vlad explained, “When we serve a cocktail or dessert with a beautiful image on top, it’s both great to look at and hard to forget.” This innovative approach to personalization not only adds a ‘wow’ factor but also strengthens the bond between the restaurant and its guests, ensuring that Isabelle’s remains a place where people come to celebrate, relax, and create memories.